Frequently Asked Questions

Get answers to common questions about Nex Custom Facial - 60 min.

During your session, a clinician performs a skin consultation, cleansing, targeted treatments, extractions if needed, mask and hydration. Expect professional-grade products, relaxing techniques, and personalized aftercare advice to maximize results and comfort.

Yes. We customize products and pressure levels for sensitive skin, using gentle, calming formulations and avoiding irritants. Your clinician will perform a careful assessment and recommend the safest approach and post-care to minimize redness or reactions.

Most clients schedule facials every four to six weeks to maintain results and skin health. Your clinician will advise a personalized frequency based on concerns, treatment intensity, and goals such as acne control, anti-aging, or hydration.

Temporary redness, mild sensitivity, or brief flaking can occur depending on treatments used. These effects typically resolve within 24–72 hours. We'll review your history to minimize risks and provide aftercare to soothe and speed recovery.

Yes — the facial complements many services like laser, injectables, and peels. We’ll coordinate timing to avoid irritation: for example wait periods after aggressive procedures. Discuss your treatment plan so we can safely combine approaches.

Avoid heavy exfoliation, retinoids, or active treatments 48–72 hours prior. Arrive with clean skin and a list of medications/allergies. If you have recent procedures, disclose them so we can adjust the facial for safety and effectiveness.